Have questions about our custom security products, lead times, repairs, or quoting process? Here are some of the most common questions we receive.
We manufacture custom security products including accordion gates, window bars, security doors, bollards, astragals, and other fabricated metal security solutions for residential, commercial, and industrial applications.
Yes. Most of our products are built to suit your exact opening size, layout, and security requirements.
Yes, depending on the project and location. We can discuss whether installation, supply-only, or pickup is the best fit for your job.
We serve customers throughout the Lower Mainland and surrounding areas. Contact us with your location and project details to confirm service availability.
You can request a quote by sending us your basic measurements, photos, and a description of the work needed. The more detail you provide, the faster and more accurately we can quote your project.
No. Approximate measurements and clear photos are usually enough to get started. Final measurements can be confirmed later if needed.
Lead times vary depending on the product, customization, shop workload, and finish requirements. We will provide an estimated timeline when quoting your order.
In many cases, yes. Send us photos and a brief description of the issue so we can review the repair or modification request.
Finish options may be available depending on the product and project requirements. Ask us about available finish choices when requesting your quote.
Yes. We work on both residential and commercial security projects.
Often, yes. If you want us to match an existing gate, bar, or style, send us clear photos and measurements and we’ll let you know what’s possible.
Shipping may be available on certain products depending on size, destination, and handling requirements. Larger custom items may require pickup or local delivery.
Warranty coverage depends on the product and type of work supplied. Contact us for warranty details related to your specific order.
Yes. Photos help us understand your project quickly and are one of the best ways to speed up the quoting process.
You can reach us through our contact page, phone number, or quote request form, and we’ll get back to you as soon as possible.